01425cam a2200265 4500 264070656 TxAuBib 20160602120000.0 120719s2012||||||||||||||||||||||||eng|u 2012025895 9780749465827 pbk. 0749465824 pbk. TxAuBib France, Sue. The definitive executive assistant and managerial handbook : : A professional guide to leadership for all PAs, senior secretaries, office managers, and executive assistants / Sue France. Philadelphia : Kogan Page, 2012. 248 p. : ill. ; 24 cm. Includes bibliographical references (p. [209]-218) and index. The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective teams to success -- Performance management -- Coaching -- How to communicate with different personality and behavioural styles -- Managing projects -- The art and science of effective negotiation -- Change management : how can you help? 20160602. Administrative assistants Handbooks, manuals, etc. Secretaries Handbooks, manuals, etc. Office management Handbooks, manuals, etc. Office practice Handbooks, manuals, etc.